Order Cancellation Policy
Once an order has been placed and payment has been received it cannot be cancelled.
If you give us a credit card over the phone the terms and conditions page on our web site will be in effect.
if you change a shipping address after the order has been processed you MUST call us and tell us about the change. If files are submitted in pdf format the file has to be set up in CMYK.
Returns
We will not accept returns because this was a custom order and we cannot reuse your product.
Reprints
We WILL NOT reprint low resolution and/or bad files or any error on the customer files.
Warning
Low-resolution images don't print well! Images taken off the Internet, particularly 72dpi jpegs looked jagged and fuzzy when printed. To avoid this we recommend that your images be at least 300dpi (dots per inch).
Time Guarantee
Unitech Print LLC - Copies America is not liable for any orders that do not arrive on a customer timeline. It is up to you to choose the shipping method that best meets your time line. Unitech Print LLC - Copies America will not be liable or be held responsible if a customer timeline is not met. We will not refund any order that does not meet a customer's deadline.
Unitech Print LLC - Copies America is not responsible for any UPS shipping delays and is not required to provide any refund due to shipping delays. Unless other wise agreed UPS does not deliver on the weekend. The issuer of the card identified for this order is authorized to pay Unitech Print LLC - Copies America inc. for printing, copying & any bindery services. Any other charges such as shipping or any applicable sales tax related to this order that may occur. due to the fact that this is a custom made order, This order is non-cancelable and there is a no returns policy. Your Credit Card Statement will be billed as " Unitech Print LLC - Copies America"
Upon uploading a file we can not tell the order of the files you upload. If you need them printed in a certain order please put that info in comments. If you are sending a replacement file . you MUST call us after you upload the file. we have the right to give you a no charge upgrade of paper. On the other hand if we were giving you a free upgrade due to special paper purchases , then when that inventory is used up you will get the paper that you ordered.
Our Standard delivery is UPS Ground
Your order will be sent via UPS standard Ground Service . A chart of delivery time for UPS is on our web site. You can view our estimated Ground shipping page to estimate the arrival time of UPS Ground Shipping. Unless you pick some other type of service at time of placing your order we will ship your order ups ground . We may also use other carriers for delivery at our discretion. We can not be held responsible if the delivery is not made by the carrier according to there time chart. There will be no refunds or adjustments if the carrier delays or looses the order. A claim will be filed only for a loss and when the payment is reimbursed to Unitech Print LLC - Copies America we will refund your payment or re-do the order.
At Unitech Print LLC - Copies America part of the way we offer fast turnaround and low pricing is by printing to a pleasing color standard using standard ink densities. There is NO guarantee that your finished piece will look exactly like your printed sample from your home Ink Jet or Laser Printer or from a proof we may supply. The Proof is only for layout NOT colors. Even from one commercial printing and copying firm to another, or from one copy machine to another there can be significant differences in colors and results. We will do everything possible to make sure that your printed material will be of the highest quality. There is a $7.00 file prep charge per file. This price is subject to change. Prices are based on a Normal ratio with the number of copies to the number of sets. Prices are based on a normal file size. Some paper brands may be slightly different in feel or texture. We have the right to change the paper to another brand or upgrade to a heavier stock without notice. If ant of these items are not normal we have the right to charge extra. Prices are based on a industry standard of 60% ink coverage. If the coverage is more we have the right to increase the price.. Digital printing one of the facades is that the paper can "bounce " in production and due to that fact in cutting there may be some "bounce in the cuts. We do Not recommend running any of our digital printed products through a laser printer. A file is printed to the standard size of 8.5x11 fit to page. If the page size is larger or smaller we will will fit it to 8.5x11. Our standard production is that a file will NOT bleed to the edge, you will have at least 1/6 of a inch white edge all around.
Your Registration information will be automatically added to our email mail newsletter system. If you wish to opt out of our email newsletters call us or email us. If you get a email and wish to opt out of email newletters you can on the email click unsubscribe.
We print to some of the highest standards in the industry, and have built our business up through repeat business and word of mouth advertising.
Color, Black and white Copies
* No Bleeds included in price, Bleeds are extra, Collating No Charge * File Charge $7.00 per file * Price Based on Same Original * Plus Shipping if applicable * All Products Can Be Made into Individual Sheets or Collated Sets or Books * We Accept Hard Copy or A PDF File * There is a MINIMUM Order of $60.00 * Free shipping on color copies over $150.00 this applies only to *Number of Sets (if collated) or Number of Copies if Individual Sheets, price per side from same original.
With our Color Copy department, your next project could include impressive, near-photographic quality color. Our Xerox copiers can reproduce thousands of colors and gradations. Color copies give a document the punch that jumps out to the reader. Many Available Stocks in paper weight ,or heavy card stock. Merge text with color photos, add textures, reduce, enlarge, adjust sharpness, and more. This will give a very special document.
Customer Disks & Supplied Digital Information
All prices and quotes provided by assume the customer provides properly prepared files following Unitech Print LLC - Copies America guidelines. The customer accepts all responsibility for supplied files that fail to output properly, contains errors or provide an unacceptable result. Unitech Print LLC - Copies America will make every effort to discover problems in the disk pre-flight stage but accepts no responsibilities for errors not deleted. Unitech Print LLC - Copies America strives to provide the best quality possible but sometimes there are uncontrollable copy machine marks. These include drum marks, random dots, and even sometimes lines. Folding of documents can not always be exact due to the different types of paper and the the way the image is on the paper. There can be a slight overlap of a fold depending on the paper type used. Another warning that Low-resolution images don't print well! Internet images most often will look jagged and blurry. To avoid this we recommend that your images be 300dpi (dots per inch).
Indemnification
The customer affirms ownership of publication rights to all artwork, photos and other material submitted for printing and agrees to indemnify and hold harmless Unitech Print LLC - Copies America from any and all lost, cost, expense and damages on account of any and all manner of claims, demands, action and proceeding that may be instituted against Unitech Print LLC - Copies America on grounds that said printing violates any copyright or any proprietary right of any person, or that it contains any material that is libelous or scandalous, or invades any persons right to privacy or other personal right. The customer agrees to, at the customer's own expense, promptly defend and continue the defense of such claim, demand, action or proceeding, that may be brought against Unitech Print LLC - Copies America provide that Unitech Print LLC - Copies America shall notify the customer with respect thereto. Our policy for returns is that there is a no returns policy due that this is a custom made job
We reserve the right to refuse to any customer. Prices may vary without notice. This terms and policy agreement applies to Unitech Print LLC - Copies America orders. The issuer of the credit card or any other payment method or the person or company identified ordering this project is authorized to pay the amount of the quote that was given to you. The final price is subject to the final count of the number of pages and the number of sets made. The shipping charges are only an estimate if there is any additional charges it will be charged to your credit card. Any customer that resides or conducts business in New York State is subject to New York Sales tax. Unitech Print LLC - Copies America Inc. is Incorporated in the State of New York and abodes by all it's regulations and laws.
Prices are based on a industry standard of 65% ink coverage. If the coverage is more then that there would be an additional charge. By placing a order on-line or by giving your card info by phone or orally authorize you agree to the terms and conditions of the above statement.
Information We Collect and How We Use It
Unitech Print LLC - Copies America collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
Web Server Logs
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- State or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site
Use of Cookies
Unitech Print LLC - Copies America may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
Unitech Print LLC - Copies America reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into Unitech Print LLC - Copies America a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.